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Customer Care

To reach us by phone please call, toll-free, (844) 300-0828. You’ll reach a customer care specialist between the hours of 8:00 a.m. – 5:00 p.m. Pacific Time, Monday through Friday.

For email inquires, click here.

Placing an Order

For the fastest possible service, we encourage you to order via our secure website. If you prefer to place your order directly, just call us at 1-844-300-0828.

Payment Options

NuvesseMD accepts American Express, VISA, MasterCard, or Discover.

On your credit card statement, you will be billed by Nuvesse Skin Therapies.

Skincare Consultation

Ensuring your happiness and satisfaction are our highest priority. Not sure which serum is right for you? Call us at (844) 300-0828 to consult with one of our skin care specialists. We’re available Monday to Friday from 8am – 5pm Pacific Time.

Shipping & Sales Tax


Standard orders placed before 1 p.m. Pacific Time Monday-Friday (excluding holidays) will ship the same day, pending credit card authorization of your order. Items are shipped via Federal Express.

Standard delivery orders should arrive at their destination 5 to 7 days after the order is placed. A tracking number will be emailed to you.

At this time, NuvesseMD only ships within the continental U.S., including Hawaii and Alaska. We aren’t able to ship to P.O. boxes.

Shipping Charges

NuvesseMD is pleased to provide complimentary standard shipping. Standard shipping should arrive 5-7 days after the order is placed.

If you need your product more quickly, you can choose to expedite shipping.

Sales Tax

Sales tax will automatically be charged on all merchandise sold to individuals in California.


Please see our return policy.

Email Us

If you have any questions about placing an order, questions on an existing order or need any additional information on our products, please feel free to contact us.

Business Address

Nuvesse Skin Therapies
20980 Redwood Road, Suite 100
Castro Valley, CA 94546